No payment at submission. Initial project information is reviewed before a service is confirmed.

Every scope is reviewed manually. A request may be approved, clarified, upgraded, quoted, narrowed, or declined.

The PDF report is authoritative. Calls and follow-up support the written deliverable.

The seven-stage workflow

  1. Choose a service

    Compare the service levels and select the closest fit, or request a scope review when the right route is unclear.

  2. Submit project information

    When project submission is available, provide the project location, site context, goals, photographs, and other requested material. No payment is taken at submission.

  3. Scope review

    Every request receives manual review and may be approved, clarified, upgraded, quoted, narrowed, or declined.

  4. Service Order and agreement

    The scope, authoritative deliverable, fee, timing, and terms are confirmed in writing before work begins.

  5. Payment and consultation

    Payment follows scope confirmation. The consultation call occurs at this stage when the selected service includes one.

  6. Research and report preparation

    Site conditions, plant performance, ecological relationships, sources, and project constraints are evaluated and translated into recommendations.

  7. Delivery and defined follow-up

    The PDF report is the authoritative deliverable. Any clarification or revision is limited to the allowance stated for the service.

When turnaround begins

Only after the project is ready for research.

The stated turnaround begins after scope confirmation, the Service Order and agreement, payment, complete required information, and the consultation call where applicable.